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Join our compassionate team and become part of a dedicated group of professionals who are committed to providing exceptional care and support.

As a brain injury rehabilitation support worker, you will have the opportunity to work closely with patients, assisting them in their recovery journey, and helping them regain independence and improve their quality of life.

@AICS Group

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01.

APPLY TODAY

Take the first step towards joining our team of support workers by applying today.

02.

INTERVIEW PROCESS

Showcase your abilities and explore how your unique talents align with our mission.

03.

1:1 TRAINING

Receive individualised guidance, and refine your abilities under the mentorship of our seasoned professionals.

CAREER OPPORTUNITIES

All Berkshire Cambridgeshire Essex Greater London Kent Surrey West London

THE AICS GROUP

Team Member Benefits

Rehabilitation Support Workers

FREQUENTLY ASKED QUESTIONS

Who are we?

The AICS Group provides care and support to individuals that have acquired an injury e.g., brain injury,

spinal injury, paediatrics, complex behaviour and other conditions. The AICS Group offers bespoke

support and rehabilitation service to clients within their own homes, in residential care settings and

rehabilitation facilities. The AICS Group focuses on rehabilitation with the support of clinicians and specialised therapists; they

work as a team towards specific goals.

Do I need to have social care education or experience?

We at AICS group prefer to either have social care education or minimum of 1 year experience within the

health care, however we encourage all candidates to apply who have interests and enthusiastic to work

within care industry.

What is the interview process?

After you apply by sending your CV to info@aicsgroup.co.uk, our recruitment team will evaluate and

send the application form as the initial step. After completing the application form, we will schedule for the video interview.

If selected you will be going through 4 mandatory trainings and then will be placed to meet the client,

following a shadow shift. Through the entire process, you will need to submit all relevant documents.

What documentation should I include with my application?

To begin with, please send us your CV and interest in working within care industry.

What documents are required?

You will need to fill in our application form (which will include all previous addressed for the last 5 years),

Medical form, Equality & Diversity form and Code of Conduct.

Additionally, need to provide us with:

• Candidate Profile and An interesting fact about me.

• A colour photo with a Smile 😊 (similar to the photo which is given for the passport)

• 2 x proof of address for example: 1x bank or credit card statement (dated within last 3

months)

• 1 x utility bill/council tax/HMRC or government letter (dated within last 3 months)

• Copy of current DBS if applicable or an old DBS (we can obtain a new DBS if required)

• Proof of National Insurance

• Driving Licence and Motor Insurance certificate (if applicable)

• Copy front cover of the passport

• Copy of passport

• Visa or settlement letter (if applicable)

• Any training certificates and/or qualifications or other professional certificates. (please note we

cannot add trainings or qualifications on your profile without evidence of your certificate, please

note screen shots cannot be accepted).

• Please read, sign, and return the Code of Conduct by email

Covid vaccine passport ( if applicable ).

What will be your job status?

All Rehab Support workers will be self-employed.

Are interviews conducted online or face to face?

We are flexible and offer both. However, most of our interviews are conducted online.

What does The AICS group provide?

All our rehab support workers will be provided with:

• Flexible work shifts

• Four- hour minimum shifts

• Shadow shifts (if applicable)

• Comprehensive training

• Continued mentoring and guidance.

• Supervision

• Medication Competency Assessment

• Access to The AICS Group policies and procedures through our website on QCS

• Quarterly newsletter

• Quarterly team recognition scheme

• Referral bonus of up to £250

• Option to choose between weekly or monthly payment

Does The AICS group provide work permits?

Currently, we do not provide sponsorship/ work permit. All British & Irish citizens and those with Settled

Status under the EU Settlement Scheme are currently able to work in the UK without restrictions. If you

are applying outside these limitations, you will require a work permit/visa.

I do not have DBS, how can I apply for DBS?

We at the AICS group help you in applying for the DBS as you will need a fully Enhanced (Child & Adult

Barred) DBS. If you have registered for the Update Service (online DBS) you will need to provide us with

a copy of the original certificate.

An existing DBS certificate that has not been registered for the Update Service is non-transferrable

between companies and therefore, we will need to apply for a new one on your behalf. The cost of your

DBS is £52 which is payable through our DBS provider platform.

What happens if I have a criminal conviction on my DBS?

All criminal convictions must be declared during the application process. If you have committed an

offence your suitability to work with us will be evaluated and a risk assessment will be conducted against

the type of offence, whether it is ‘spent’ or ‘unspent’, when it was committed and after a conversation with

yourself, the final decision will be made by our Compliancy Manager.

What training does The AICS Group provide?

We provide 4 mandatory trainings which include Induction training, Mandatory training, Medication

awareness and Epilepsy awareness with Buccal Midazolam. The training certificates remain the property

of The AICS Group but can be purchased at a nominal fee.

How soon will I begin work?

End to end recruitment can take anywhere between 3 – 4 weeks. After completion of the interview, if

selected candidates should provide us all the necessary documentation and start with the training.

Simultaneously, reference check will be conducted.

Is overtime expected?

Sometimes when you are at a client location, if there is a delay in arrival of another rehab support

worker, we would expect you to remain with the client. During this overtime period, overtime will be paid

accordingly.

Where are our clients located and how do I get to them?

Our clients are located in their individual homes, and they are across London and the South East.

What support is offered to help me fulfil my role to the best of my ability?

We provide 4 mandatory trainings. However, if a new Rehab Support worker needs additional training

specific to clients’ requirements, our trainer and package manager will work closely with the rehab

support worker and provide all the information, trainings, and confidence to handle the client.

How much annual leave do I get?

All rehab support workers are self-employed, so will be eligible to take any number of leave/ times off,

which is unpaid. However, we request 2 weeks’ notice when taking the leave/time off, so that The AICS

Group can arrange cover during your absence.

What is the company structure and who will be my Line Manager?

At the AICS group, we have a graded structure:

What are the biggest challenges within the rehab support worker’s role?

Challenges are varied depending on the clients’ requirements. For example; challenging behaviour,

administering medication, community access etc. The AICS group provide specific trainings based on

need.

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