Commitment to Sustainability in Complex Care & Community Support

At AICS (Acquired Injury Care & Support) Ltd, we believe our responsibility goes beyond clinical excellence. We are equally committed to environmental sustainability—minimising our ecological footprint while delivering high-quality care to individuals with acquired injuries and complex needs.

Our operations, from energy use to waste generation, have an environmental impact. Through this policy, we aim to mitigate those effects while maintaining the highest standards of care in a safe, healthy, and sustainable environment.

Our Environmental Impact Areas

We acknowledge our influence on the environment across several key areas:

• Energy Consumption: Use of electricity, heating, and cooling in offices and supported accommodations.

• Travel & Transport: Emissions from staff commuting, client visits, and transport.

• Resource Usage: Office supplies, packaging, consumables, and clinical materials.

• Waste Production: General, recyclable, and clinical waste.

• Water Use: Usage and management in domestic and supported living settings.

• Hazardous Waste: Safe disposal of medical and pharmaceutical waste in line with care regulations.

Our Environmental Commitment

At every level of the organisation, we commit to:

• Operating Responsibly: Embed sustainability into all clinical and administrative decisions.

• Compliance: Meet and exceed all UK environmental regulations and healthcare guidance.

• Pollution Prevention: Proactively minimise emissions and environmental harm.

• Resource Efficiency: Eliminate wasteful practices and promote sustainable alternatives.

• Innovation: Invest in eco-friendly technologies, practices, and partnerships.

How We Will Achieve These Goals

1. Implementing an Environmental Management System (EMS)

We will implement an EMS based on best-practice standards such as ISO 14001:2015, enabling structured improvement and regular performance audits.

2. Minimising Carbon Emissions

• Encourage hybrid working and public transport.

• Transition to electric/low-emission vehicles.

• Reduce unnecessary travel using virtual technologies.

3. Improving Energy Efficiency

• Upgrade lighting and systems to energy-efficient alternatives.

• Use smart controls for heating and cooling.

• Monitor and improve energy use in all facilities.

4. Sustainable Waste Management

• Reduce general waste through smarter procurement.

• Enforce clear recycling processes.

• Dispose of clinical waste using licensed contractors.

5. Eco-Responsible Procurement

• Prioritise suppliers using recyclable packaging and energy-efficient products.

• Select partners aligned with sustainable values.

• Apply these standards to all equipment, supplies, and services.

6. Water Conservation

• Install low-flow taps and dual-flush systems.

• Detect and address leaks proactively.

• Educate staff and clients about water-saving behaviours.

7. Embedding Sustainability in Our Culture

• Provide training in environmentally responsible practices.

• Host internal campaigns and sustainability events.

• Encourage staff to propose and lead green initiatives.

8. Resilience Planning for Climate Risks

• Assess climate-related risks such as extreme weather and supply chain disruptions.

• Create contingency plans to maintain care continuity.

• Future-proof our environments through smart, sustainable design.

Monitoring, Reporting & Accountability

• Annual Sustainability Reports: Publish yearly updates on progress, energy use, and environmental targets.

• Internal Audits: Regularly review the EMS and environmental procedures.

• Stakeholder Engagement: Collaborate with clients, staff, suppliers, and authorities to drive shared responsibility.

Continuous Improvement

Sustainability is a journey—not a one-time goal. We will:

• Routinely review and update this policy to reflect changes in regulation and innovation.

• Keep pace with best practices in healthcare and environmental responsibility.

• Lead by example, setting high environmental standards in our sector.

Conclusion

At AICS Ltd, environmental responsibility is part of our commitment to care. We integrate sustainable practices not just because we can—but because we must.

As we continue to support individuals across the UK, we remain steadfast in our mission to deliver care that also cares for the planet.

AICS Ltd — Committed to Care. Driven by Purpose. Guided by Sustainability.