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The AICS Group

Seamless Collaboration

We work seamlessly with case managers to ensure a collaborative approach that maximises the quality and effectiveness of our care. Our team maintains open and regular communication with case managers, sharing detailed updates and insights to align with the client's care plan. By fostering a strong partnership, we ensure that every aspect of our support services is integrated smoothly, enhancing the overall care experience for our clients. 

Previous Case Manager Partnerships

Browse the list of case managers who have partnered with The AICS Group.
NeuroHealth
Unite Professionals
PsychWorks Associates
Ainscough Associates
HeadFirst
Harrison Associates

Our Referral
Process

Seamless referrals, exceptional support.
Initial Contact

Reach out to us via: phone, email or referral form.

Consultation
We schedule a detailed consultation to understand the client's specific needs and requirements.
Assessment
Our team conducts a comprehensive assessment of the client’s condition and rehabilitation needs.
Approval & Onboarding
Obtain necessary approvals and begin the onboarding process for our services.

Our Approach to Support

Bespoke Brain Injury Care.

Tailored Care Plans

Our service is committed to tailored support and care plans that are designed to meet the unique needs and goals of each individual; providing personalised rehabilitation.

24/7 Support

Whether it's physical, emotional, or cognitive needs, our compassionate staff are available around the clock, providing a safe and secure environment for service-users.

Occupational Therapy

Occupational therapy plays a vital role in our rehabilitation care, focusing on enabling individuals to regain independence and meaning in their daily lives.

 

 

Hear from Case Managers

Testimonials from previous case manager partnerships
This is my first time working with The AICS Group, and the experience has been very positive. The Package Manager, Khalilah, is always easy to reach and readily available. As a Case Manager, I can delegate tasks to Khalilah, which she effectively implements. She has a comprehensive understanding of the package and the supporting team, which instills great confidence in the process.

Head First

The AICS Group's costings are competitive and do not fall into the higher bracket for fees, aligning well with their competitors. They demonstrate exceptional flexibility and adaptability, as evidenced by their effective handling of changes to MFN's package, despite numerous adjustments impacting funding. The support worker’s documentation was thorough, with clear and well-written notes that are crucial for legal purposes. The AICS Group excels in matching clients to support workers, emphasising the right match based on personality.

Harrison

I worked with Khalilah Goolamallee (KG), the Package Manager from The AICS Group, and our face-to-face meetings have been highly productive. Khalilah is clear, coherent, and has been excellent in her role. Her communication is fantastic, and she is always responsive, leading to consistently positive experiences. ashiasbxshib bichsbohsbk bahsbxsiabzksxosa ahsbiasbasdiusiaoccaecati cupiditate non provident

Ainscough Associates

A reliable
partner

"A Reliable Partner in Recovery: Streamlined Collaboration and Outstanding Client Care"

Connect with a Package Manager

 

Common Questions

The answers to your questions. 
  1. What are your charges based on my client’s need?
    Our charges are tailored to meet the specific needs of each client, ensuring personalised and effective rehabilitation support. The cost depends on several factors, including: Assessment of Needs, Type of Services, Frequency and Duration of Support, Specialised Equipment and Resources, Location of Services.

    To provide an accurate quote, we offer a free initial consultation where we discuss the client's specific needs and develop a tailored rehabilitation plan.

    Please contact us to schedule this consultation and receive a detailed pricing breakdown based on your client's unique requirements.       
  2. How do you deliver person centred care?
    We deliver person-centred care by focusing on the unique needs, preferences, and goals of each client. Our approach begins with a comprehensive assessment to understand the client’s medical history, current condition, personal preferences, and rehabilitation goals, allowing us to create a customised support plan. 

    We collaborate closely with clients, their families, and healthcare professionals to ensure the care provided is holistic and well-coordinated. By involving clients in decision-making and respecting their choices, we empower them to actively participate in their rehabilitation journey. 

    Our support and care plans are flexible and regularly reviewed to adapt to the client’s evolving needs. We treat all clients with respect and dignity, addressing not just the physical aspects of rehabilitation but also their emotional, social, and psychological well-being. 
  3. What can The AICS Group offer in terms of the needs of the clients and what's the possible duration??
    The AICS Group offers comprehensive, personalised rehabilitation services tailored to meet the unique needs of each client. Our services encompass a wide range of support, including physical therapy, occupational therapy, speech therapy, and cognitive rehabilitation, all designed to aid recovery and enhance quality of life.

    We provide assistance with daily activities, specialised therapeutic interventions, and emotional and social support to ensure holistic care. The duration of our services varies based on the individual client's needs and progress. 

    We offer both short-term and long-term rehabilitation plans, with the flexibility to adjust the duration as needed to ensure the best outcomes for our clients. Whether the requirement is for intensive short-term support or ongoing long-term care, we are committed to delivering effective, client-centered rehabilitation.
  4. Are you able to match the service users needs’ with the the rehabilitation support worker’s expertise?
     Yes, we are committed to matching our service users' needs with the expertise of our rehabilitation support workers. 

    We begin by conducting a detailed assessment of each client's specific requirements, preferences, and rehabilitation goals. Based on this assessment, we carefully select a rehab support worker whose skills, experience, and expertise align with the client's needs. 

    Our team comprises highly trained professionals with diverse specialisations, ensuring we can address a wide range of rehabilitation needs effectively. This personalised matching process helps to provide the most appropriate and effective support, fostering a positive and productive rehabilitation experience for our clients.

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